Welcome to our website (the site).

This page describes how the personal data of users ("users" or "you") are processed when browsing and using the services offered. This Privacy Policy is intended as a statement made pursuant to Articles 13-14 of EU Regulation 679/2016, the so-called General Data Protection Regulation ("GDPR").


The data controller of the users' personal data is Consorzio Italiano Vivaisti Soc. Consortile Arl ("CIV"), with legal offices at Strada Statale Romea 116, 44020 San Giuseppe di Comacchio, Ferrara, Italy.


“Personal data" means any information about an identified or identifiable individual.

Through the site, CIV collects and processes the following personal data about you:

a) Personal data provided voluntarily:

If the user requests contact, the personal data provided will be processed by CIV.

Such personal data may in particular include the following: name, surname, email address, telephone number.

(b) Browsing data:

During normal operations, the computer systems and software procedures used to operate the site acquire some personal data whose transmission is inherent in the use of internet communication protocols.

This information is not collected to be associated with users, but by their very nature could, through processing and association with data held by third parties, allow us to identify them.

This category of data includes IP addresses or domain names of devices used to connect to the site, the Uniform Resource Identifier (URI) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters relating to the operating system and computer environment.

These data are used only to obtain anonymous statistical information on the use of the site and to check its proper operation, and are deleted immediately after processing.

The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.

(c) Cookies:


The personal data that you provide to us or that are collected through the site are processed for the following purposes:

(a) To allow you to use the site.

(b) To enable you to send requests for information and to deal with such requests.

(c) To provide you with technical assistance during the use of the site.

(d) With your consent, to send you marketing communications related to the products offered, promotional initiatives and events.

(e) To fulfil legal obligations, for example in tax matters.

(f) To pursue CIV's legitimate interest in asserting its rights in or out of court.


The provision of personal data is optional, but if you do not provide them you may not be able to use certain services or features, including subscribing to the newsletter, obtaining the information requested or accessing data consultation services.


The provision of personal data for the purposes referred to in letters a), b), c) of Section 3 is necessary to respond to requests from users and to provide the services requested.

The processing of personal data for marketing purposes under letter d) is based on your consent, which may be revoked at any time.

The processing of personal data for the purposes referred to in letters e) and f) is necessary to pursue the legitimate interests of CIV or to comply with legal obligations.


Personal data are processed by CIV with the support of automated tools and/or manually for organisational and functional needs related to the provision of services. In addition, personal data may be shared with third parties for the provision of services such as: maintaining the customer database, providing marketing support and managing emails, market analyses, surveys, promotions and initiatives. Such third parties may have access to or store or process personal data in order to provide such services on behalf of CIV. Service providers are not authorised to use personal data for purposes other than the provision of contracted services.

In accordance with applicable law, CIV takes appropriate security measures to safeguard personal data, in particular from loss, alteration, disclosure or unauthorised access.


CIV processes personal data for the time necessary to achieve the purposes set out in Section 2. By way of example, the data collected for subscribing to the newsletter are kept until the user’s cancellation of the subscription to the service.

In any case, the data will be kept for the period of time envisaged or permitted by applicable civil and tax law in order to fulfil legal obligations and pursue legitimate interests of CIV.


Personal data may be disclosed to partners or external suppliers such as IT service providers or technicians in charge of assistance, who perform processing on behalf of CIV as data processors.

Personal data will not be disclosed or transferred to third parties, either in the European Economic Area (EEA) or in other countries.

However, personal data may be transferred to third parties located in countries outside the European Union that offer an adequate level of data protection, as established by specific decisions of the European Commission.


Users have and may exercise at any time the following rights with respect to the specific processing of personal data by CIV.

The right to obtain confirmation of the existence of personal data concerning them and their communication in intelligible form.

The right to access one's own personal data and to know their origin, the purpose of the processing and the relative methods, as well as the logic underlying the processing carried out by automated means.

The right to request the updating, rectification or completion of personal data.

The right to obtain the cancellation, anonymisation or blocking of personal data processed in violation of the law and to oppose, for legitimate reasons, the processing.

The right to withdraw consent to processing at any time, without prejudice to the lawfulness of processing carried out on the basis of the same consent prior to withdrawal.

The right to obtain a restriction of the processing if (i) the accuracy of the personal data is contested, for a period allowing the controller to verify its accuracy; (ii) the processing is unlawful and the data subject objects to the deletion of the personal data and requests instead the restriction of the processing; (iii) the controller does not need to process the personal data of the data subject in order to achieve the purposes of the processing, but the processing is necessary for the data subject to protect its legal rights; (iv) the data subject has opposed the processing, and the assessment of the balance of interests involved is pending.

The right to object to the processing of personal data.

The right to portability of personal data.

The right to lodge a complaint with the Italian Data Protection Authority or other competent authority, if the conditions are met.

The rights may be exercised at any time by sending a communication to the email address


CIV reserves the right at its sole discretion to change, modify, add or delete portions of this Privacy Policy at any time by posting the revised version on this page of the site and updating the "Last Update" date set indicated below. It is your responsibility to review this Privacy Policy from time to time to be aware of any changes that may have been made. Following the changes, the user's data will not be processed without the explicit consent of the user where required by current legislation.

This Privacy Policy was last updated in September 2018.


The processing of personal data is carried out by CIV in full compliance with the relevant provisions of General Data Protection Regulation (EU) 2016/679, the Italian laws on the processing of personal data and the provisions of the Italian Data Protection Authority (


The purpose of this Cookie Policy is to inform you of the procedures for processing data concerning you, and of your rights with respect to such data.

CIV uses cookies as part of its site. The term "cookies" refers to small text strings which the site sends to the user's terminal, where they are stored and then retransmitted to the site when the user next visits it.

The main function of cookies is facilitate the user’s navigation and allow the operation of certain services that require identification of the user's movement through different pages of the site.

The cookies generated by this site do not store personally identifiable information, but only information useful to improve the user experience on the site (for example information useful to identify and resolve errors).

Any time the site is accessed – regardless of the presence of a cookie – the type of browser, the operating system (e.g. Microsoft, Apple, Android, Linux, etc.), the host and the URL of origin of the visitor, as well as the data on the page requested are recorded. However, you have the option of setting your browser to notify you when you receive a cookie and therefore decide whether to accept or delete it. For more detailed information regarding options for disabling cookies, here is a list of links for configuring the most popular browsers.

How to disable cookies in Firefox

How to disable cookies in Chrome

How to disable cookies in internet Explorer

How to disable cookies in Safari

How to disable cookies in Opera

For information on how to manage cookies in other browsers, you are advised to consult the available online help files. If this information is not sufficient, please consult your browser's "Help" for more details.

The data controller reserves the right to use cookies with the consent of the user where the law or applicable regulations so establish, to facilitate navigation on this site and customise the information that will appear. The data controller also reserves the right to use similar systems to collect information about users of the site, such as type of internet browser and operating system used, for statistical purposes or security.

Types of cookies

Cookies are divided into "session" and "persistent" types. Session cookies are deleted when you close the browser, while persistent cookies are stored until they expire or are deleted. The session cookies used are intended to speed up the analysis of internet traffic and facilitate users' access to the services offered by the site. Session cookies are mainly used for authentication, authorisation and navigation in services accessed through registration. Most browsers are set to accept cookies. If you do not want to accept cookies, you can set your computer to reject them or display an alert when they are stored. If you refuse the use of cookies, some features of the site may not work properly and some of the services may not be available. The use of session cookies is strictly limited to the transmission of session identifiers, necessary to allow the safe and efficient browsing of the site. These data are of a technical nature, of temporary validity and are not collected for the purpose of identifying users but, because of their functioning and in combination with other data held by third parties (e.g. the internet connection provider of the person concerned), could allow their identification. First-party cookies are readable only by the domain that created them.

Cookies used by this site:

Technical cookies are strictly necessary for the operation of the site. They are indispensable for browsing (for example, session identifiers) as they allow you to use the main features of the site and to protect your connection. Without these cookies, you will not be able to use the site normally. These cookies help you browse.

Statistical cookies (so-called analytics) set by Google, which make it possible to track and examine the use of the site, compile reports (e.g. calculate the number of visitors, what type of technology they are using, how much time they spend on the site, etc.). All data collected are anonymous and in aggregate form. You can get more information concerning this type of cookie at this link, and also manage your consent by clicking on this link.

Third party cookies are set by third parties to share the content of the site on some of the major social networks (Facebook, Twitter, Google+, Slideshare, YouTube). By clicking on the links below you can obtain more information about cookies placed by third parties and manage their consent:


Google+ and YouTube


Linkedin and Slideshare


Consent is freely expressed by the user by continuing to browse after having read the brief notice. Please note, however, that the user can withdraw consent at any time and can disable cookies as described above.